Buy-Back Policy

If some or all bottles are not sold for 90 days or more and store owner wishes to return these bottles:

• Bottles must be un-opened – sealed – unused – In its original package

To start a return,

First 

Pease contact us at customersupport@yagoat.com to request MRC (Merchandise Return Code), 

Please Include in your email: 

• Your Name
• Business name
• Contact Phone Number
• Date of purchase
• Order Number
• Number of Items (bottles) for Buy-Back
• Amount Paid per bottle
• Reason for the return 

Second

• If your return request is accepted, we’ll send you MRC with instructions on where to send your package.
• Items sent back to us without MRC, closed original bottle and original box (package) will not be eligible for a return or refund. 

Damages and issues:

Please inspect your order upon reception and contact us immediately at customersupport@yagoat.com if the item is physically defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have with the MRC, and once the return is accepted a refund will be issued and you may make a separate purchase for the new item. 

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.